We know that dealing with IT might not be your main priority so let us take care in supporting your business. We can provide you a number of options allowing you to make an effective decision with all the pro’s and con’s in mind. This allows you to have peace of mind in having full security as well as full support. Our experts are well equipped in helping you understand your IT infrastructure in layman terms. As an IT Support company we fully understand catering to set budgets is incredibly important and there we offer competitive monthly packages as well as pay as you go services. Our services range from cost effective options to more tailored solutions. Speak to our team today to find out how we can help you business run as smoothly as possible.
Why Outsourcing your IT support?
Dedicated, qualified IT engineers to keep your technology investment up and running. It is stress free and allows users to focus on their business. With one phone call an engineer can remote into your network and fix the day to day problems, and only matter of minutes away to arrive on site to rectify any major problems.
IT support outsourcing vs. in house IT support
An in house IT engineer for an office up to 30 users would cost an average business about 35K a year paid holiday, benefits on top. IT will be difficult for the IT support engineer to be an expert in emails, networks, application, back up problems. For a 50 user site you would pay as low as 10k and have dedicated IT staff for each section of your IT infrastructure. Great value IT support keeping costs to a minimum to invest in other areas.
Call out service vs. Flat-rate IT
In emergency when you are desperate for IT services it is hard to find someone that is going to drop everything and assist you. The hourly cost can be expensive especially in an office environment you can end up calling a few times. Flat-rate IT is much faster and can decrease your monthly IT expenses. We monitor your IT infrastructure on a daily basis to avoid any major issues happening. Improved software that sits on your network indicates to us before a problem is going to occur to avoid business down time.
How to choose the right IT support company?
Finding the right IT expert can save you money over the long run and can make the difference between just about surviving an emergency or hours of down time; this can be costly to any business. Nobody should learn the hard way and careful consideration needs to be carried out before choosing the right business for you.
Good IT support companies install good monitoring tools on your network, and they know when a problem is going to happen before it does. Don’t be fooled with Pricey support companies just because they are expensive and have a flash office doesn’t mean they will give you better support. Small IT support companies can be more effective due to putting a lot of time and effort to keep their customers happy. Make sure you get the most out of what has been agreed and avoid hidden costs, for example you take out a support contract but there are additional costs along the way.